Last modified 2 January 2014
Digitope Limited Respects Your Privacy. Our corporate ethos has always been to respect and protect the rights and privacy of our customers.
We are registered with the UK Information Commissioner under registration number Z1446023.
We have provided this document to explain to you how we collect personal information from you and how that information is used.
If you have any questions, please contact us.
What we collect from you
In order to provide you with our services, it is necessary to collect certain information. This information may be collected from you directly by us, or may be collected by one of our service providers or partners and passed on to us. We treat all information we receive identically whether or not we collect it ourselves.
Information we collect
If you visit our website, your web browser will send us information including details of your web browser, operating system, IP address, country, and language. If you are linked to a page on Digitope.com from another site, the URL of that site is usually sent to us as well. We store and use this information to tailor our services to our customers. We also employ analytical technology from Google Inc. to aggregate this data.
Our software may also offer the option to send your computer’s configuration to us. If you accept, this information is transmitted to us and stored for use when you contact our technical support, and is used by us to optimise your experience. You may always opt-out from sending this information.
If you send us feedback, we collect your IP address, language and country along with your comments. This information is used by us to optimise our services.
If you contact us, we may store your communications in order to process you inquiries, respond to your requests or improve our services.
For technical support, we may ask you to send us certain data, such as project data or a configuration file, to assist in resolving a technical problem. This data could possibly contain personal information. We treat this information in confidence, but we cannot accept any liability for damages resulting from loss or disclosure. We specifically ask you not to send us any privileged information.
If you subscribe to our newsletter, we collect your name and email address. We will from time to time contact you. You can unsubscribe from our newsletter at any time and we will not sell, share, or contact you on behalf of others.
Web Tracking / Aggregated Data
In order to improve the quality of our website, track the performance of advertising campaigns, and handle affiliate payments, we utilize web statistics software provided by Google and Microsoft. This software aggregates information about visitors to our websites. Personally identifiable information is not included, and we cannot use this information to contact you.
How we use your information
We use return email addresses to answer the email we receive. We do not sell or share your email address with any outside party.
If you have subscribed to our newsletter, we will contact you from time to time with information about new products, upgrades, or special offers. You will only receive emails sent from us and we do not sell or share your email address with anyone else. You can unsubscribe from our newsletter at any time.
Information or data we receive from you in technical inquiry will be used to assist in resolving the problem. We will not add your email address to any mailing lists unless directly related to the inquiry or specifically requested.
We do not store credit card details nor do we share customer details with any 3rd parties.
Legal or Law Enforcement
Law enforcement or judicial authorities may ask us for information. We explicitly reserve the right to provide any information you give us to such authorities without a search warrant or subpoena.
Third-Party Linked Sites
We may link to third-party sites. Unless otherwise noted, Digitope Limited is not affiliated with, endorses or is responsible for the content of the linked site. These sites are separate from Digitope.com and have their own privacy policies.